---
title: How to Connect Clinicians with Better Patient Data at your LTC home
description: Providing coordinated care in LTC facilities can be fraught with challenges when it comes to accessing health information records electronically.
image: https://blog.thoughtwire.com/hubfs/Blog%202019/ThoughtWire-Smart-Hospital-02-1.jpg
---

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Top 3 Reasons Your Building’s Intelligence is Key to Your Safe Back-to-Work Strategy How would you feel if your building could assess sanitation and s\[...\]

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# How to Connect Clinicians with Better Patient Data at your LTC home

By [Dan Nguyen](https://blog.thoughtwire.com/author/dan-nguyen)16, Jul 2019

### Stop for a moment and put yourself in the shoes of a clinician working at a traditional long-term care (LTC) facility...

If you work in a LTC facility, you’ll know that these homes are where **many elderly people in our communities receive care. **

You’ll also know that **residents of these facilities often require complex medical care** and, in some cases, simultaneous treatment for multiple conditions. 

Most importantly, you’ll understand that **providing coordinated care in these facilities can be fraught with challenges when it comes to accessing health information records electronically.** For instance, LTC homes typically lack easy access to advanced medical technology, such as on-site laboratory testing and diagnostic imaging, meaning services are often referred out to external health organizations. As a result, reports are usually returned to the LTC home by fax. To further complicate the issue, various electronic medical record (EMR) systems and health information repositories traditionally require clinicians to log-in separately and they often don’t share information contextually across databases, leading to a poor user experience, increased typos and data entry errors, and increased risk of non-compliance with privacy laws.

### Now, take a step back and imagine what it would be like if this friction was removed...

Imagine a **single sign-on (SSO) solution that connects patient information systems** in a manner that supports clinician's workflows. 

Imagine **greater access to residents’ health information in real-time** and **easier access to labs, diagnostics, discharge summaries and drug data.**

Finally, imagine **improved privacy and non-authorized prevention controls.** It would make quite a difference, wouldn’t it?

### That’s what ThoughtWire was able to achieve for LTC homes in Ontario.

Working in partnership with PointClickCare (PCC), ThoughtWire leveraged Robotic Process Automation (RPA) and Augmented Intelligence (AI) to [**seamlessly integrate the PCC EMR with several other systems in Ontario, while also enhancing privacy controls.**](https://blog.thoughtwire.com/news/ltc-econnect-wins-chia-award)

The result? A solution that provides clinicians in LTC homes with simple, direct access to real-time patient data and contextual information. 

The benefits? **Greater patient data visibility, enhanced clinician user experience, and improved patient outcomes.**

To date, the solution -- known as LTC eConnect -- has been rolled out to 250+ LTC homes in Ontario, meaning over 3,400 authorized users can now easily access residents’ health information to support care delivery. This represents nearly half of the LTC homes in Ontario. 

**See how ThoughtWire did it and learn more about the technology behind it by** [**downloading our full case study.**](https://info.thoughtwire.com/download-the-ltc-econnect-case-study)

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### Download the LTC eConnect Case Study

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