---
title: ThoughtWire's Core Values - Humility & Empathy
description: ThoughtWire was founded in 2009 by CEO Mike Monteith, EVP Dale Hall, and CTO Stephen Owens. Pairing their minds and hearts with their strong will to change
image: https://blog.thoughtwire.com/hubfs/Untitled%20design%20(3).png
---

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<https://blog.thoughtwire.com/how-healthy-and-resilient-is-your-building>

## [How Healthy and Resilient Is Your Building?](https://blog.thoughtwire.com/how-healthy-and-resilient-is-your-building)

 by [Christina Piruchta](https://blog.thoughtwire.com/author/christina-piruchta) on March 02, 2021

Top 3 Reasons Your Building’s Intelligence is Key to Your Safe Back-to-Work Strategy How would you feel if your building could assess sanitation and s\[...\]

[Read more](https://blog.thoughtwire.com/how-healthy-and-resilient-is-your-building)

<https://blog.thoughtwire.com/value-of-smart-buildings-poll-results>

## [Poll Results: The Value Smart Buildings bring Occupants, Operators and Owners](https://blog.thoughtwire.com/value-of-smart-buildings-poll-results)

 by [Frans van Staden](https://blog.thoughtwire.com/author/frans-van-staden) on October 27, 2020

During our recent webinar, we asked our attendees a series of poll questions that cover three themes: 1. What makes a Building Smart, 2. The value a D\[...\]

[Read more](https://blog.thoughtwire.com/value-of-smart-buildings-poll-results)

<https://blog.thoughtwire.com/value-of-smart-buildings-part-2>

## [Expert Q&A: The Value Smart Buildings bring Occupants, Operators and Owners - Part 2](https://blog.thoughtwire.com/value-of-smart-buildings-part-2)

 by [ThoughtWire](https://blog.thoughtwire.com/author/thoughtwire) on October 12, 2020

Recently, we hosted a webinar with industry experts from Yorkland Controls, DB Engineering and Multiplex. Below is part two of two excerpts from our e\[...\]

[Read more](https://blog.thoughtwire.com/value-of-smart-buildings-part-2)

<https://blog.thoughtwire.com/value-of-smart-buildings-part-1>

## [Expert Q&A: The Value Smart Buildings bring Occupants, Operators and Owners - Part 1](https://blog.thoughtwire.com/value-of-smart-buildings-part-1)

 by [ThoughtWire](https://blog.thoughtwire.com/author/thoughtwire) on October 06, 2020

Recently, we hosted a webinar with industry experts from Yorkland Controls, DB Engineering and Multiplex. Below is part one of two excerpts from our e\[...\]

[Read more](https://blog.thoughtwire.com/value-of-smart-buildings-part-1)

<https://blog.thoughtwire.com/evolution-of-the-real-time-health-system>

## [Evolution of the Real-Time Health System](https://blog.thoughtwire.com/evolution-of-the-real-time-health-system)

 by [Carly McLeod](https://blog.thoughtwire.com/author/carly-mcleod) on August 18, 2020

Health systems have evolved significantly with technology throughout the years, with each innovation aiming to reach a higher level of transformation,\[...\]

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# ThoughtWire's Core Values - Humility & Empathy

By [Casey Weston](https://blog.thoughtwire.com/author/casey-weston)25, Feb 2022

ThoughtWire was founded in 2009 by CEO Mike Monteith, EVP Dale Hall, and CTO Stephen Owens. Pairing their minds and hearts with their strong will to change the world and ultimately help people, they started to see their vision could be possible.  

Through hard work, dedication, and putting together the right team of people, [ThoughtWireOS](https://www.thoughtwire.com/) was created. The software platform connects, integrates, and intelligently orchestrates technology and people, helping empower everyone to be the best versions of themselves while allowing buildings to operate more efficiently and effectively, whether it’s a hospital or office tower.  

![Untitled design (3)](https://blog.thoughtwire.com/hs-fs/hubfs/Untitled%20design%20(3).png?width=6912&name=Untitled%20design%20(3).png)

Over the years, ThoughtWire has expanded not only the size of the team but also our offering, delivering better outcomes through technology to customers outside of Canada and into the US and international markets.

Through the many product names and new feature developments, one thing has remained the same—the core values we all practice. ThoughtWire is more than a company; we pride ourselves on being family. And our family is on a mission to create a healthier, safer, and cleaner world, beginning with the built environment. 

Our core values support this vision:  
• Innovation: we’re constantly developing new and innovative products  
• Collaboration: we believe teamwork makes the dream work  
• Humility: we help turn humans into superhumans  
• Empathy: we understand our customers   
• Community: we strive to create a safer, cleaner, healthier world 

Over the past couple of years, many businesses have struggled with staff shortages, hybrid office hours, employee burnout, and more due to Covid-19. Our company's core vision and values have served as a strong reminder and anchor to help our team stay aligned with long-term goals while providing ongoing support to all our employees throughout this challenging time.

We can also empathize with what our customers in the healthcare industry are facing right now and have fostered initiatives such as Project Vitality to reduce wait times at long-term care facilities across the country. Understanding the perspectives of healthcare providers and the challenges they face every day drives us to continuously innovate and expand our technology to protect and care for those who work tirelessly to keep the population safe and healthy.

Now more than ever, we tend to rely on technology, whether it’s to manage appointments, listen to music, or shop for groceries. At times, we can lose the human connection that comes with in-person interaction. ThoughtWire knows the importance of human contact, especially within the healthcare setting where emotions can be high.  We believe technology shouldn’t replace what we do—it should enable us to do and be better.

While we are a technology company, our suite of applications supports and enriches our customers’ lives, from tenants, employees, and building management to healthcare practitioners, hospital staff, and more. [EarlyWarning](https://www.thoughtwire.com/smart-hospital-products/early-warning-code-blues/), [PrecisionHub](https://www.thoughtwire.com/smart-building-products/precisionhub/), and [@Workapp](https://www.thoughtwire.com/smart-building-products/smart-building-app/) work together to create safe, healthy, and happy spaces and increase the quality of life for the people living, working and playing within the built environment.

Having ThoughtWire’s core values serve as a belief system to guide all our employees towards this goal is why we continue to contribute towards changing the world, one built space at a time.

To read more about how we are making a difference, check out [www.thoughtwire.com](http://www.thoughtwire.com).

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