--- title: Impact of COVID-19 Survey Results description: COVID-19 has created a major disturbance in our everyday lives, especially in the way we work. To better understand the challenges that building managers are facing during these unprecedented times, we sent out a survey to gather some feedback from industry leaders. Below is a summary of the answers we received. image: https://blog.thoughtwire.com/hubfs/2orangecopyImage-%20COVID-19%20Survey%20Results%20Blog%20%20copy.jpg --- [![ThoughtWire](https://blog.thoughtwire.com/hs-fs/hubfs/Asset-19/ThoughtWire.png?width=585&name=ThoughtWire.png "ThoughtWire")](https://www.thoughtwire.com/) - [Smart Hospitals](https://thoughtwire.com/smart-hospital-products/) - [Smart Buildings](https://thoughtwire.com/smart-building-products/) - [Technology](https://thoughtwire.com/technology/) - [About](https://thoughtwire.com/about/) - [Resources](https://www.thoughtwire.com/smart-built-environment-resource/) - [Smart Resources](https://www.thoughtwire.com/smart-built-environment-resource/) - [Blog](https://blog.thoughtwire.com) - [News Center](https://blog.thoughtwire.com/news) - [Request a Demo](https://info.thoughtwire.com/demo) #### OverView Our HighIQ Smart Healthcare solution helps optimize the day-to-day lives of doctors, nurses, and clinicians at work. 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Find the right solution for your commercial building. [Find Out More](https://www.thoughtwire.com/smart-building-products/) #### GET STARTED - ##### [The Problems](https://www.thoughtwire.com/smart-building-solutions/problems-we-solve/) Solve your biggest challenges - ##### [Our Solutions](https://www.thoughtwire.com/smart-building-solutions/) Make your building smarter - ##### [Our Customers](https://www.thoughtwire.com/smart-building-solutions/customers/) Who we work with #### PRODUCTS - ##### [PrecisionHub](https://www.thoughtwire.com/smart-building-products/precision-hub/) Optimize building operations - ##### [@Work](https://www.thoughtwire.com/smart-building-products/at-work-application/) Improve tenant experience #### Overview Built using a super-fast graph database, our Digital Twin technology is at the heart of our applications. [Download e-book](https://info.thoughtwire.com/fp-opm-application-digital-twin-technology-ebook) #### GET STARTED - ##### [Overview](https://www.thoughtwire.com/technology) Connecting people and spaces for smarter built environments. - ##### [Digital Twin Technology](https://www.thoughtwire.com/technology/digital-twin/) What is a Digital Twin? - ##### [Core Services & Connectors](https://www.thoughtwire.com/technology/platform-services) The foundation for smart built environments #### OVERVIEW At ThoughtWire, we’re on a mission to create Smarter Spaces by using powerful Digital Twin Technology to bring Built Environments to life. [FIND OUT MORE](https://www.thoughtwire.com/about/) #### GET STARTED - ##### [Our Leadership](https://www.thoughtwire.com/about/leadership) Dedicated, focused and experienced executive - ##### [Careers](https://www.thoughtwire.com/about/careers/) You belong at Thoughtwire #### Find Out More - ##### [Ambiant Labs](https://www.thoughtwire.com/about/ambiant-labs) Making the art of possible come to life - ##### [News Center](https://blog.thoughtwire.com/news) Keep up with the latest ## [How Healthy and Resilient Is Your Building?](https://blog.thoughtwire.com/how-healthy-and-resilient-is-your-building) by [Christina Piruchta](https://blog.thoughtwire.com/author/christina-piruchta) on March 02, 2021 Top 3 Reasons Your Building’s Intelligence is Key to Your Safe Back-to-Work Strategy How would you feel if your building could assess sanitation and s\[...\] [Read more](https://blog.thoughtwire.com/how-healthy-and-resilient-is-your-building) ## [Poll Results: The Value Smart Buildings bring Occupants, Operators and Owners](https://blog.thoughtwire.com/value-of-smart-buildings-poll-results) by [Frans van Staden](https://blog.thoughtwire.com/author/frans-van-staden) on October 27, 2020 During our recent webinar, we asked our attendees a series of poll questions that cover three themes: 1. What makes a Building Smart, 2. The value a D\[...\] [Read more](https://blog.thoughtwire.com/value-of-smart-buildings-poll-results) ## [Expert Q&A: The Value Smart Buildings bring Occupants, Operators and Owners - Part 2](https://blog.thoughtwire.com/value-of-smart-buildings-part-2) by [ThoughtWire](https://blog.thoughtwire.com/author/thoughtwire) on October 12, 2020 Recently, we hosted a webinar with industry experts from Yorkland Controls, DB Engineering and Multiplex. Below is part two of two excerpts from our e\[...\] [Read more](https://blog.thoughtwire.com/value-of-smart-buildings-part-2) ## [Expert Q&A: The Value Smart Buildings bring Occupants, Operators and Owners - Part 1](https://blog.thoughtwire.com/value-of-smart-buildings-part-1) by [ThoughtWire](https://blog.thoughtwire.com/author/thoughtwire) on October 06, 2020 Recently, we hosted a webinar with industry experts from Yorkland Controls, DB Engineering and Multiplex. Below is part one of two excerpts from our e\[...\] [Read more](https://blog.thoughtwire.com/value-of-smart-buildings-part-1) ## [Evolution of the Real-Time Health System](https://blog.thoughtwire.com/evolution-of-the-real-time-health-system) by [Carly McLeod](https://blog.thoughtwire.com/author/carly-mcleod) on August 18, 2020 Health systems have evolved significantly with technology throughout the years, with each innovation aiming to reach a higher level of transformation,\[...\] [Read more](https://blog.thoughtwire.com/evolution-of-the-real-time-health-system) # Thoughts Over the Wire - [Events (24)](https://blog.thoughtwire.com/tag/events) - [Featured (68)](https://blog.thoughtwire.com/tag/featured) - [Smart Buildings (77)](https://blog.thoughtwire.com/tag/smart-buildings) - [Smart Hospitals (47)](https://blog.thoughtwire.com/tag/smart-hospitals) - [TW Team (31)](https://blog.thoughtwire.com/tag/tw-team) - [TWTurns10 (8)](https://blog.thoughtwire.com/tag/twturns10) [Back to Blog](https://blog.thoughtwire.com) # Impact of COVID-19 Survey Results By [ThoughtWire](https://blog.thoughtwire.com/author/thoughtwire)21, May 2020 [COVID-19](https://info.thoughtwire.com/en/fp-pandemic-disruption-and-the-lasting-impacts-on-commercial-real-estate)has created a major disturbance in our everyday lives, especially in the way we work. To better understand the challenges that building managers are facing during these unprecedented times, we sent out a survey to gather some feedback from industry leaders. Below is a summary of the answers we received.  ### Q1. How is your team currently managing your building(s)? 8% of respondents are managing their buildings entirely onsite and only 17% are able to manage their buildings entirely remotely. 50% say they have a mix of onsite and [remote management](https://www.thoughtwire.com/smart-building-products/precision-hub/) in place. This leaves around 25% of respondents without a clear plan on how to manage their buildings during these uncertain times.  ### Q2. Are you able to access all of the necessary building systems remotely?  This one was split right down the middle with 50% having access and 50% not having access to all of the necessary building systems remotely.  ### Q3. Please list the building subsystems that you are unable to access remotely? Here are some of the top systems our respondents are unable to access remotely: BMS (Building Management Systems), Occupant security system and physical servers.   ### Q4. What software are you currently using to manage your building(s) remotely, if any? From the answers we received, most facility managers are using a Remote BMS System or a Work Order and Operations Management System, with some using a mix of both. This is indicative of how essential these tools are to the CRE industry. In addition, respondents also utilize labour resource management & inventory and procurement.  ### Q5. What measures are you taking to combat the spread of COVID-19 in your buildings? The vast majority of respondents are utilizing visitor management systems to limit the number of visitors who enter their building as well as increasing cleaning schedules. Alarmingly, close to 18% have no measures in place right now.  ### Q6. What changes have you made to the way your building operates? 90% of respondents have reduced the number of staff working per building as well as changing the building’s operation mode (day/night mode) by reducing the temperature and brightness inside the building.  ### Q7. How did your day-to-day job change? Most respondents reported that they are spending more time communicating with their team. A large amount of time is also being spent researching [building operation changes](https://blog.thoughtwire.com/changing-trends-of-commercial-real-estate) to address [COVID-19](https://blog.thoughtwire.com/how-covid-19-will-change-the-way-we-work-in-the-future). Less than 10% reported that they have not experienced any major changes and believe that they will be able to work from home after the pandemic passes.  ### Q8. What would help you do your job more effectively during this time? 50% of respondents are looking for ways to improve their communication methods with tenants, whilst 30% want to improve how they are able to remotely access their building systems. It's interesting to see close to 10% are researching better ways to disinfect surfaces like using UV light etc.  ### Q9. What new data or information would help you optimize the safety or operation of your building during the COVID-19 quarantine? Here are some of the top responses: Occupancy controls & remote BMS controls, Infrared cameras at turnstiles to monitor occupant and visitor temperature, and lastly an assessment of the building and systems that are operational within it relative to concerns about [COVID-19](https://blog.thoughtwire.com/summary-of-covid-19-research-findings).  We want to thank everyone who took the time to complete this survey, your answers provide valuable insights into [what is happening in Commercial Real Estate right now](https://blog.thoughtwire.com/changing-trends-of-commercial-real-estate), and we are happy to be able to share those insights with you.  One thing that is clear, is that there will be a lot of changes happening to the way we live and work within buildings. The need for remote access to building systems will keep rising and CRE operators and owners will need to [invest in technology](https://info.thoughtwire.com/fp-smart-building-technology-opm-application-download-the-cre-ebook) that will enable them to effectively manage their properties. Touchless access to buildings, office spaces and elevators will become essential and implementing and managing strict regular cleaning schedules is non-negotiable.  As an organization that serves many industries such as healthcare, commercial real estate, and corporate real estate organizations, we empathize deeply with what our customers are going through at this moment. We’re a [technology](https://www.thoughtwire.com/technology/) organization, but for us people have always come first. If you need advice on where to start or how you can make the changes your organization needs to be prepared for the future, [get in touch](https://info.thoughtwire.com/demo). Community is important now more than ever. [Back to Blog](https://blog.thoughtwire.com) ### [Webinar: Pandemic Disruption and the lasting impacts on Commercial Real Estate](https://info.thoughtwire.com/en/fp-pandemic-disruption-and-the-lasting-impacts-on-commercial-real-estate) ### [![Screen Shot 2020-05-21 at 10.37.52 AM](https://blog.thoughtwire.com/hs-fs/hubfs/Screen%20Shot%202020-05-21%20at%2010.37.52%20AM.png?width=648&name=Screen%20Shot%202020-05-21%20at%2010.37.52%20AM.png)](https://info.thoughtwire.com/en/fp-pandemic-disruption-and-the-lasting-impacts-on-commercial-real-estate) ### Schedule a Demo ## [![demo-cta](https://blog.thoughtwire.com/hs-fs/hubfs/demo-cta.png?width=250&name=demo-cta.png)](https://info.thoughtwire.com/demo) ### Make Your Building Smarter, Safer and more Efficient  ### eBook - Transform your Building with our Digital Twin Technology ### [![Digital Twin eBook](https://blog.thoughtwire.com/hs-fs/hubfs/Asset%20Cover/Digital%20Twin%20eBook.jpg?width=3503&name=Digital%20Twin%20eBook.jpg)](https://info.thoughtwire.com/fp-opm-application-digital-twin-technology-ebook)  ### White Paper: Making Digital Twins work in the Real World [![DT White Paper Ad LI](https://blog.thoughtwire.com/hs-fs/hubfs/DT%20White%20Paper%20Ad%20LI.jpg?width=339&name=DT%20White%20Paper%20Ad%20LI.jpg)](https://info.thoughtwire.com/fp-digital-twin-iot-white-paper)   ### Remotely Manage your Building with PrecisionHub     ### Subscribe Thoughts Over the Wire to receive the insights on Operations Performance Management (OPM) ### Read more of what you like. ## [How can Occupants Return to Work Safely and Confidently Post-COVID?](https://blog.thoughtwire.com/how-can-occupants-return-to-work-safely-and-confidently-post-covid) ## [How Healthy and Resilient Is Your Building?](https://blog.thoughtwire.com/how-healthy-and-resilient-is-your-building) ## [Poll Results: The Value Smart Buildings bring Occupants, Operators and Owners](https://blog.thoughtwire.com/value-of-smart-buildings-poll-results) ![newsletter_bg](https://cdn2.hubspot.net/hub/2432204/hubfs/99%20Template%20Pack/newsletter_bg.jpeg?t=1540381063743&width=2000&name=newsletter_bg.jpeg "newsletter_bg") ## Get all News Updates to your inbox. 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