--- title: Meet the TW Team description: "We’re all guilty of this, at least a little bit: we get into our own bubbles. When we’re at work doing our own thing, we tend to lose sight of what our colleagues get up to on a day-to-day basis." image: https://blog.thoughtwire.com/hubfs/Media%20Library/TW%20Team%20photos%20/Team%20Socials/IMG_20180720_210233_1.jpg --- [![ThoughtWire](https://blog.thoughtwire.com/hs-fs/hubfs/Asset-19/ThoughtWire.png?width=585&name=ThoughtWire.png "ThoughtWire")](https://www.thoughtwire.com/) - [Smart Hospitals](https://thoughtwire.com/smart-hospital-products/) - [Smart Buildings](https://thoughtwire.com/smart-building-products/) - [Technology](https://thoughtwire.com/technology/) - [About](https://thoughtwire.com/about/) - [Resources](https://www.thoughtwire.com/smart-built-environment-resource/) - [Smart Resources](https://www.thoughtwire.com/smart-built-environment-resource/) - [Blog](https://blog.thoughtwire.com) - [News Center](https://blog.thoughtwire.com/news) - [Request a Demo](https://info.thoughtwire.com/demo) #### OverView Our HighIQ Smart Healthcare solution helps optimize the day-to-day lives of doctors, nurses, and clinicians at work. Find the right solution for your hospital. [Find Out More](https://www.thoughtwire.com/smart-hospital-products/) #### GET STARTED - ##### [Problems We Solve](https://www.thoughtwire.com/smart-hospital-solutions/problems-we-solve/) Solve your biggest challenges - ##### [Our Solutions](https://www.thoughtwire.com/smart-hospital-solutions/) Make your hospital smarter - ##### [Our Customers](https://www.thoughtwire.com/smart-hospital-solutions/customers/) Who we work with #### PRODUCTS - ##### [EarlyWarning](https://www.thoughtwire.com/smart-hospital-products/early-warning-application) Better predict patient deterioration - ##### [SynchronizedOps](https://www.thoughtwire.com/smart-hospital-products/synchronized-ops-application) Improve efficiency to reduce wait times - ##### [RapidResponse](https://www.thoughtwire.com/smart-hospital-products/rapid-response-application/) Respond to patients faster and better #### Overview Our HighIQ Smart Buildings solution empowers building owners and occupants to take control of their space. Find the right solution for your commercial building. [Find Out More](https://www.thoughtwire.com/smart-building-products/) #### GET STARTED - ##### [The Problems](https://www.thoughtwire.com/smart-building-solutions/problems-we-solve/) Solve your biggest challenges - ##### [Our Solutions](https://www.thoughtwire.com/smart-building-solutions/) Make your building smarter - ##### [Our Customers](https://www.thoughtwire.com/smart-building-solutions/customers/) Who we work with #### PRODUCTS - ##### [PrecisionHub](https://www.thoughtwire.com/smart-building-products/precision-hub/) Optimize building operations - ##### [@Work](https://www.thoughtwire.com/smart-building-products/at-work-application/) Improve tenant experience #### Overview Built using a super-fast graph database, our Digital Twin technology is at the heart of our applications. [Download e-book](https://info.thoughtwire.com/fp-opm-application-digital-twin-technology-ebook) #### GET STARTED - ##### [Overview](https://www.thoughtwire.com/technology) Connecting people and spaces for smarter built environments. - ##### [Digital Twin Technology](https://www.thoughtwire.com/technology/digital-twin/) What is a Digital Twin? - ##### [Core Services & Connectors](https://www.thoughtwire.com/technology/platform-services) The foundation for smart built environments #### OVERVIEW At ThoughtWire, we’re on a mission to create Smarter Spaces by using powerful Digital Twin Technology to bring Built Environments to life. [FIND OUT MORE](https://www.thoughtwire.com/about/) #### GET STARTED - ##### [Our Leadership](https://www.thoughtwire.com/about/leadership) Dedicated, focused and experienced executive - ##### [Careers](https://www.thoughtwire.com/about/careers/) You belong at Thoughtwire #### Find Out More - ##### [Ambiant Labs](https://www.thoughtwire.com/about/ambiant-labs) Making the art of possible come to life - ##### [News Center](https://blog.thoughtwire.com/news) Keep up with the latest ## [How Healthy and Resilient Is Your Building?](https://blog.thoughtwire.com/how-healthy-and-resilient-is-your-building) by [Christina Piruchta](https://blog.thoughtwire.com/author/christina-piruchta) on March 02, 2021 Top 3 Reasons Your Building’s Intelligence is Key to Your Safe Back-to-Work Strategy How would you feel if your building could assess sanitation and s\[...\] [Read more](https://blog.thoughtwire.com/how-healthy-and-resilient-is-your-building) ## [Poll Results: The Value Smart Buildings bring Occupants, Operators and Owners](https://blog.thoughtwire.com/value-of-smart-buildings-poll-results) by [Frans van Staden](https://blog.thoughtwire.com/author/frans-van-staden) on October 27, 2020 During our recent webinar, we asked our attendees a series of poll questions that cover three themes: 1. What makes a Building Smart, 2. The value a D\[...\] [Read more](https://blog.thoughtwire.com/value-of-smart-buildings-poll-results) ## [Expert Q&A: The Value Smart Buildings bring Occupants, Operators and Owners - Part 2](https://blog.thoughtwire.com/value-of-smart-buildings-part-2) by [ThoughtWire](https://blog.thoughtwire.com/author/thoughtwire) on October 12, 2020 Recently, we hosted a webinar with industry experts from Yorkland Controls, DB Engineering and Multiplex. Below is part two of two excerpts from our e\[...\] [Read more](https://blog.thoughtwire.com/value-of-smart-buildings-part-2) ## [Expert Q&A: The Value Smart Buildings bring Occupants, Operators and Owners - Part 1](https://blog.thoughtwire.com/value-of-smart-buildings-part-1) by [ThoughtWire](https://blog.thoughtwire.com/author/thoughtwire) on October 06, 2020 Recently, we hosted a webinar with industry experts from Yorkland Controls, DB Engineering and Multiplex. Below is part one of two excerpts from our e\[...\] [Read more](https://blog.thoughtwire.com/value-of-smart-buildings-part-1) ## [Evolution of the Real-Time Health System](https://blog.thoughtwire.com/evolution-of-the-real-time-health-system) by [Carly McLeod](https://blog.thoughtwire.com/author/carly-mcleod) on August 18, 2020 Health systems have evolved significantly with technology throughout the years, with each innovation aiming to reach a higher level of transformation,\[...\] [Read more](https://blog.thoughtwire.com/evolution-of-the-real-time-health-system) # Thoughts Over the Wire - [Events (24)](https://blog.thoughtwire.com/tag/events) - [Featured (68)](https://blog.thoughtwire.com/tag/featured) - [Smart Buildings (77)](https://blog.thoughtwire.com/tag/smart-buildings) - [Smart Hospitals (47)](https://blog.thoughtwire.com/tag/smart-hospitals) - [TW Team (31)](https://blog.thoughtwire.com/tag/tw-team) - [TWTurns10 (8)](https://blog.thoughtwire.com/tag/twturns10) [Back to Blog](https://blog.thoughtwire.com) # Meet the TW Team By [Justin Robinson](https://blog.thoughtwire.com/author/justin-robinson)15, May 2019 We’re all guilty of this, at least a little bit: we get into our own bubbles. When we’re at work doing our own thing, we tend to lose sight of what our colleagues get up to on a day-to-day basis. If you’re a software engineer, how much do you really know about what an accountant does? If you’re in marketing, how much do you know about software development? How much do *any* of us know about executives? (Judging by the kind of comments I see on [Twitter](https://twitter.com/ThoughtWire) about Jeff Bezos, very little!) Since [collaboration](https://blog.thoughtwire.com/core-values-innovation-and-collaboration) is one of our [core values](https://blog.thoughtwire.com/core-values-humility-empathy-community-part-2) here at [ThoughtWire](http://www.thoughtwire.com), I decided to take some steps to fill those gaps in my own knowledge by reaching out around the office and asking people to explain a bit about their jobs. But instead of asking normal questions that I could answer myself by looking up job descriptions in our HR portal, I decided it would be more fun to ask *weird* questions. ![Agnes](https://blog.thoughtwire.com/hs-fs/hubfs/Media%20Library/TW%20Team%20photos%20/Agnes.png?width=114&name=Agnes.png)The first person to respond to me for this project was our HR Business Partner, Agnes! Agnes is a foodie and gummy bear fan, and much less frightening than we all expected when we learned we were getting our first dedicated HR person. She’s one of the major karma chameleons in our Culture Club, organizing social events for the office, and part of the Health and Safety committee. **How would you explain your job to a six-year-old?** I make sure we have the perfect amount of happy people. **What do you think is the biggest misconception people have about your job?** That HR is all about hiring, firing and implementing/enforcing rules. **What is the biggest challenge in your work?** Change management. As a company grows, there is a lot of morphing of strategies, structures and processes. **What advice would you give to someone who wants to do what you do?** Take the time to understand the team you support. What do they do, what motivates them, what frustrates them, how can you help them get to their next career step? ![Dan](https://blog.thoughtwire.com/hs-fs/hubfs/Media%20Library/TW%20Team%20photos%20/Dan.png?width=114&name=Dan.png)Next up we have Dan, who started off as one of our Delivery Consultants and has clawed his way up the corporate ladder to become our Manager of Healthcare Solutions! Dan is also a trained nurse and the go-to guy in our office if you need to know if something looks infected. I once watched him lance somebody’s blood-blister. It was weird. **How would you explain your job to a six-year-old?** I figure out how to best use our [healthcare 'tools'](https://www.thoughtwire.com/smart-hospital-solutions/) and who would get the most from them. **What do you think is the biggest misconception people have about your job?** That I focus only on sales, it's actually a lot more focused on strategy. We have some really cool [products](https://www.thoughtwire.com/smart-hospital-products/) that are evolving at the rate of the [technology](https://www.thoughtwire.com/technology/) we connect and work with. My role focuses on figuring out how we can get it out to as many people as possible. **What is the biggest challenge in your work?** Getting potential [customers and clients](https://www.thoughtwire.com/smart-hospital-solutions/customers/) to see what sets us apart from our competitors. A lot of the time, they focus on what they get at the end of it all, the results, rather than the technology underneath it all and its potential. **What advice would you give to someone who wants to do what you do?** Be authentic and genuine in everything you do. When pitching to a potential client, they can smell the bullcrap. If you're always present and being truthful, they will get it. ![Stephen](https://blog.thoughtwire.com/hs-fs/hubfs/Media%20Library/TW%20Team%20photos%20/Stephen.png?width=114&name=Stephen.png)Last but certainly not least for this instalment, our [Chief Technology Officer Stephen Owens](https://www.thoughtwire.com/about/leadership/). When I first started at ThoughtWire, one of Stephen’s major company initiatives was the field of Bagelmetrics: the study of how providing fresh bagels to a thriving young company positively impacts productivity. As we’ve grown in recent years, that project has been delegated to our Office Manager, but I know the bagels still hold a special place in his heart. He once saw me put queso dip on a bagel because we were out of cream cheese, and I’ll never forget the look of sadness on his face. **How would you explain your job to a six-year-old?** I help people understand what they have to do and how to do it. I spend a lot of my time explaining people and their work to each other so that everyone understands each other and what they are doing. When people don't agree with each other I talk to them to understand why not and then help them try to come to an answer together. **What do you think is the biggest misconception people have about your job?** That it is more about technology than it is about people and social systems. To be fair the word technology is right there in the title so it's an understandable confusion. **What is the biggest challenge in your work?** Many different ideas and opinions about the right way to get to a desired outcome meet in my office. Mostly there's no clear right and wrong answer, just different views on constraints, value, and complexity. That makes it very challenging to get agreement on whether we're doing the right things. **What advice would you give to someone who wants to do what you do?** Learn constantly about a broad range of technology, methodologies, systems level design, people, processes, social systems, and management systems. Embrace the complexity that exists outside of the work that you do day to day. Find out what the people you're working with are doing, understand their challenges, see if you can help improve their outcomes. Spend time on understanding and helping refine/explain/achieve the high level goals of any organization you work in. If you don't like working closely with other people, and don't value the work they do, don't aim for this role, you're only going to hurt people. Of course, one of the best ways to learn about careers at ThoughtWire if you’d like to know more is to actually, you know, apply for one! Check out our [Careers page](https://www.thoughtwire.com/about/careers/) to see if you would like to join the [TW Team](https://www.thoughtwire.com/about/team/).  [Back to Blog](https://blog.thoughtwire.com) ### Schedule a Demo ## [![demo-cta](https://blog.thoughtwire.com/hs-fs/hubfs/demo-cta.png?width=250&name=demo-cta.png)](https://info.thoughtwire.com/demo) ### Enable a modern workplace experience to meet the needs of a new generation of workers. 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Please subscribe with your business email address. ### Subscribe Here! ![ThoughtWire](https://blog.thoughtwire.com/hs-fs/hubfs/Asset-19/tw_logo_white-2.png?width=554&height=100&name=tw_logo_white-2.png "ThoughtWire") ThoughtWire is on a mission to bring the built environment to life. By orchestrating data from people, process, and the physical built environment ThoughtWire’s built environment Digital Twin delivers smarter, safer and more efficient hospitals, commercial buildings, and cities. Connect and follow us to learn more. - - - #### Smart Hospital Solutions - [Problems We Solve](https://www.thoughtwire.com/smart-hospital-solutions/problems-we-solve/) - [Our Solutions](https://www.thoughtwire.com/smart-hospital-solutions/) - [Our Customers](https://www.thoughtwire.com/smart-hospital-solutions/customers/) #### Smart Building Solutions - [Problems We Solve](https://www.thoughtwire.com/smart-building-solutions/problems-we-solve/) - [Our Solutions](https://www.thoughtwire.com/smart-building-solutions/) - [Our Customers](https://www.thoughtwire.com/smart-building-solutions/customers/) #### About - [Technology](https://www.thoughtwire.com/technology/) - [About](https://www.thoughtwire.com/about/) - [Blog](https://blog.thoughtwire.com/) - [Resources](https://www.thoughtwire.com/smart-built-environment-resource/) - [Privacy Policy](https://www.thoughtwire.com/privacy-policy/) - [Smart Building Definitions](https://info.thoughtwire.com/smart-building-definitions) © All rights reserved ThoughtWire 2021