Posts by Justin Robinson

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A Mile in their Sensible Shoes

By | on 13, Mar 2019

At ThoughtWire, we hold empathy as one of our core values. A saying around the office is “Use your people brain, not just your computer brain.”

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What's Seen and Not Seen in Customer Success

By | on 25, Feb 2019

"In the department of economy, an act [...] gives birth not only to an effect but to a series of effects. Of these effects, the first only is immediate; it manifests itself simultaneously with its cau[...]

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